1. Acceptance of Terms
By accessing and using our AI agent services, you accept and agree to be bound by the terms and provision of this agreement. Our services are designed specifically for European businesses and comply with all applicable EU regulations.
2. Description of Services
We provide AI-powered customer service agents that operate 24/7 to handle customer inquiries, coordinate appointments, and provide human-like interactions while maintaining strict data protection standards required by European law.
3. User Obligations
You agree to use our services only for lawful business purposes, provide accurate information, maintain the security of your account credentials, and comply with all applicable data protection regulations in your jurisdiction.
4. Data Processing
All data processing is conducted in accordance with GDPR and other applicable European data protection laws. We act as a data processor for your business and ensure all customer data is handled with the highest security standards.
5. Limitation of Liability
Our liability is limited to the maximum extent permitted by European law. We provide our services 'as is' and make no warranties beyond those required by mandatory consumer protection laws.
6. Termination
Either party may terminate this agreement with 30 days written notice. Upon termination, all customer data will be securely deleted or returned according to your instructions and GDPR requirements.