Portailis

About Our Vision

We're building the future of customer service for European businesses, where AI agents work seamlessly alongside human teams to deliver exceptional experiences around the clock.

Our Mission

"In three years, office and service companies in Europe will be able to answer every customer inquiry immediately – without overloading the team – because our AI agents are available around the clock, coordinate appointments automatically, and always act in a humane and data protection-compliant manner."

Our Core Values

Privacy First

Built with European data protection standards at the core. Our AI agents are fully GDPR compliant and respect customer privacy at every interaction.

Human-Centered

Our AI doesn't replace human teams – it empowers them. By handling routine inquiries, your staff can focus on complex problems and meaningful relationships.

Always Available

24/7 customer support without the overhead. Our AI agents work around the clock, ensuring your customers always receive immediate, helpful responses.

European Focus

Designed specifically for European markets, understanding local languages, business practices, and regulatory requirements across all EU member states.

Why We Started This Journey

We witnessed countless European businesses struggling with the same challenge: providing excellent customer service while managing growing demand and limited resources. Traditional solutions either compromised on quality or required massive investments in human resources.

The breakthrough came when we realized that AI could handle the routine, repetitive inquiries that consume 80% of customer service time, while seamlessly escalating complex issues to human experts. This isn't about replacing people – it's about amplifying their capabilities.

Our vision extends beyond just answering questions. We're creating AI agents that understand context, coordinate appointments, manage follow-ups, and maintain the warm, personal touch that European customers expect – all while adhering to the strictest data protection standards in the world.

Ready to Transform Your Customer Service?

Join the waitlist to be among the first European businesses to experience the future of AI-powered customer support.

Join the Waitlist